Explore the underground natural pools with its pristine crystalline waters and awe-inspiring rock formations. Our second stop is a mystical underground river located in the heart of the jungle. Discover the Mayan underworld accompanied by our knowledgeable guides. Swim in crystal clear water through caves and tunnels that form one of the biggest subterraneous systems in the world. Impressive stalactites and stalagmites, some more than a million years old, will leave you breathless. If you need moments full of love and tenderness with your beloved one, this incredible tour will exceed your expectations under the moonlight and stars.
On our Columbus Galleon, the live sax melodies and the smooth lagoon fondled by the wind, will make you remember what love is and how perfect it can be if you share it with the right one. Relax, swim and zip line some more in the refreshing waters of the jungle.
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We finish your adventure with a snack and soda or bottled water back at the Visitor Welcome Center. Book Tours Here. Enjoy the freedom to go big and indulge with your choice of tours, spa, golf, special dinners and more! Skip to content.
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Advanced Options. Hard Rock Hotel Riviera Maya. Latest News. We have been here before and also had Manuel. We learn his schedule and only come to the bar when he is here! He is always attentive to everyone's needs with keeping the positive attitude of the bar. Thx Manuel! Read more.
Date of stay: September Trip type: Travelled as a couple. Helpful Share.
Places we have blogged about
Laval, Canada 1 contribution. The beach looked abandoned due to all the algae and brown water. The lounge chairs were always dirty, and it took forever to get a drink. The resort, was clean overall, food needs work, staff was kind but difficult to communicate with. Review collected in partnership with this hotel. Date of stay: September Value. Sleep Quality. Aberdeen, United Kingdom 11 contributions 3 helpful votes. Pamper but not perfect. Stayed here in the adult only area of the complex for 7 nights.
On the plus side room was large always clean.
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Had a view of the pool at Hideaway. Always something on at pool throughout the day. Had a personal Jacuzzi bath in the room which I found to be very therapeutic. On the minus side. Restaurants not all air conditioned. Italian a major disappointment. The strangest Tiramisu I have ever eaten. Think crushed Oreos on top. Staff mostly helpful but some pushy about ordering expensive wine with meals not saying you could have house wine which was included in all inclusive.
Also wanted me to go to meeting to tell me about other hotels in the chain. Longest time ever to check in. Lost count how many times I had to sign paperwork. Only one night of my stay was there entertainment in adult only area. And it only lasted approx 30 minutes Otherwise you had to go into main part hotel and only one night did I manage to get a seat to actually see the show from the front.
Date of stay: September Trip type: Travelled solo. Ann B wrote a review Yesterday. We are currently here on holiday, 3rd time. Unfortunately our holiday is ruined by noisy neighbours. All night party's in their room with no concern for other guests. After many complaints nothing has changed.
We have been offered other rooms, none of which are the same spec as what we have paid for. If today and tonight are the same lookout because we are moving into the reception. We hope the problem can be rectified or we won't be back. Dean B wrote a review Yesterday. Southampton, United Kingdom 6 contributions 11 helpful votes.
To start - very easy transfers and close to the airport. The hotel is impressive in size, many restaurants and pools. If you look at things up close you can see they require some maintenance i. We stayed in the diamond club section in room - which had an amazing front facing sea view. I would recommend as you have a butler who will handle reservations for restaurants, spa, special occasions etc. Our butler was Gabby and she is very attentive and organised. She spoke to us everyday ensuring we had everything we needed.
We were fortunate to have her for our stay. Myself and my partner are very active and enjoy going to the gym. Angelica in the Royalton fit team was exceptional.
She was the best yoga teacher I have come across. She is able to alter her classes to meet the skill of those who attend. She is very enthusiastic at all times and offered so much kindness. She stood out amongst all the staff in the hotel to me and she is true credit to the team. We enjoyed the food at the hotel, particularly the culinary experience extra 80 dollars pp - I would highly recommend. Unfortunately I was unwell a few days due to contracting a stomach bug, most likely due to something I ate.
Some foods were not always piping hot, so I would be cautious with this. The spa facilities were very good - make sure you keep your eye out for discounts and weekly deals. This required a huge financial commitment and the decision needed to be made there and then. We went to a few local excursions - most of them quite expensive in relation to other countries we visited in Europe.
Biodegradable sunscreen. Long pants recommended for ATVs to protect your legs. Clothes you can get dirty you will and a clean change. Camera with wrist strap pocket or bag to keep it clean during ATV. Swimsuit and Towel for Swimming in the Cenote. No risk, no worries!
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